¶ Case Study: Mr. Wu Chia-Cheng, Responsible Person, POINT adv.
SMB’s Best e-Solution for Survival in the Period of Inflation!
When POINT adv. started its sales and service in Taiwan, they provided the modern idea - “Point Object Idea New Think” - to its target clients. Now, they have owned customers in Taiwan, Japan U.S.A., etc. But, POINT adv. noticed that old facilities could not connect with oversea customers rapidly and economically keeping the versatility intact. So, they tried to find out a better solution for satisfying customers’ demands as well as surviving in the period of inflation.
“We use free mail service from the ISPs. However, it happened frequently that the e-news letters sent by this account was getting rejected since clients perceived this e-mail as an e-mail from “nobody’s company,” Mr. Wu explained.
The idea of using only one e-mail for the whole company was for the reasoning of less time consuming and entailing less effort. However, it seemed to create more troubles, such as endless junk mails coming in as the e-mail administrator was unable to tell which e-mail belongs to which employee.
MuliIServer, the all-in-one solution, fits into their Mail, FTP and Web needs. It can detect and blocks junk e-mails. Moreover, it has all the basic security protection including firewall, anti-virus and anti-spam functions that block and filter all the emails from advertising or porn websites. The clients never reject the e-mails POINT adv. sends without reading. At the same time, it gives the company some positive feedbacks. They can easily e-mail to the right contact window more efficiently for instant support and assistance.
Mr. Wu said, “Our job is not only designing, editing of print ADs, but also developing and offering CIS plans, marketing schemes and designing some web pages, etc… To cope with the demands for these huge-size image files, we need an adaptable file server for uploading these files so customers can get access to them via FTP sites.”
MultiServer offers POINT adv. a network space to create confidential folders for specific clients. Not only can the clients upload their information but also we can upload the quotation. From then on, their clients can easily find the quotation information needed in this space instead of searching from thousands of e-mails!
MultiServer’s built-in capabilities including mailbox, web hosting, FTP and e-Service applications like e-paper, shopping cart, etc., allow all-in-one solution to POINT adv.. MultiServer is well-designed for non-IT users as it is very simple to use. Now, contributed by the user-friendly interface of MultiServer, the employee of administration department can manage all the customers’ accounts at ease without complex setup and operation steps.
“We are very satisfied about the outstanding performance of MultiServer. We have not only expanded advertisement services but also become capable of designing and hosting various types of websites, ordinary web pages, forum boards and guest books, etc. by using MultiServer’s unique web-hosting functions. It helps the company to improve working efficiency and expand business opportunities to other regions of Asia. With MultiServer’s features of being highly stable and simple to operate, I am more than happy to recommend it to my customers or friends who have similar needs with us, ”Mr. Wu happily said.
|