¶ Case Study : Ryan Lin, Din Ling Corp. (D&L)

Establish E-mails Exclusive for Corporate and Employees without Pains!

“Previously, all the employees in our company did not have their own e-mails and shared the only available e-mail which was a FREE e-mail account offered by our internet services provider! However, it happened frequently that the e-news letters sent by this account had been rejected since clients perceived this e-mail as an e-mail from “nobody company”! Actually, we found that it is very difficult for so many people to share only one e-mail account and they have a hard time filtering the e-mails, which is not cost-efficient at all. Therefore, we keep looking for a solution to these problems.”

The idea of using only one e-mail for the whole company was for effort-saving. However, it seemed to create more troubles, such as endless junk mails, the e-mail administrator being unable to tell which e-mail belongs to which employee and etc. Later, I found the multi-functions offered by MultiServer can help me to solve all these problems. In addition to the user-friendly interface, MultiServer can detect and block junk e-mails. Moreover, it can create exclusive e-mail accounts for every employee in the company. The clients never reject the e-mails sent by our colleagues without reading from then on and even give us some positive feedbacks instead! They can also e-mail to the right contact window more efficiently for instant support and assistance. The powerful functions of MultiServer not only accelerate the speed of processing inquiries from clients but also improve the corporate image and working efficiency greatly!